TERMS OF SERVICE

Last Updated: September 28, 2026

Welcome to Project Frags. These Terms of Service ("Terms") govern your access to and use of projectfrags.com (the "Website") and any products or services offered by Project Frags ("Project Frags," "we," "us," or "our").

By accessing our Website, creating an account, or purchasing products from Project Frags, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase our products.

1. ABOUT PROJECT FRAGS

Project Frags offers fragrance products, including authentic fragrances that may be decanted, repackaged, or otherwise prepared for sale by Project Frags.

Unless explicitly stated otherwise, Project Frags is not affiliated with, sponsored by, endorsed by, or officially associated with the manufacturers or trademark owners of the fragrances or brands referenced on our Website.

All trademarks, brand names, logos, and product names belong to their respective owners and are used solely for identification and informational purposes.

Project Frags does not represent itself as an authorized retailer, distributor, or representative of any third-party fragrance brand unless expressly stated otherwise.

2. PRODUCT AUTHENTICITY

Project Frags is committed to providing authentic fragrance products.

When a product is described as containing an authentic fragrance, the fragrance itself is sourced as an authentic product. Project Frags may decant that fragrance into a smaller bottle or other Project Frags packaging for resale.

Project Frags packaging, bottles, labels, and presentation are not intended to represent the original manufacturer's packaging.

Because products may be decanted or repackaged, the appearance, packaging, labeling, bottle size, and presentation of a Project Frags product may differ from the original manufacturer's retail product.

3. PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information displayed on the Website are accurate.

However, we do not guarantee that:

• Product descriptions are completely accurate, complete, or error-free;

• Product photographs will exactly represent the appearance of the product received;

• Colors or packaging will appear exactly as displayed on your device;

• Products will always be available;

• Product information will always be current.

We reserve the right to correct errors, update information, change prices, or modify product information at any time without prior notice.

4. ORDERS AND PURCHASES

By placing an order through our Website, you represent that:

• You are legally capable of entering into a binding agreement;

• The information you provide is accurate and complete;

• You are authorized to use the payment method provided;

• You agree to pay all applicable charges associated with your purchase.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, inventory issues, payment problems, or other circumstances that may require cancellation.

If we cancel an order after payment has been received, we will issue a refund for the amount paid for the canceled order.

5. PRICING

All prices displayed on the Website are subject to change without notice.

We reserve the right to correct pricing errors. If a product is purchased at an incorrect price due to a Website or administrative error, we may cancel the order and issue a full refund.

Applicable taxes, shipping charges, and other fees may be added to your order during checkout.

6. SHIPPING AND DELIVERY

Orders are shipped to the address provided by the customer at checkout.

Customers are responsible for providing a complete and accurate shipping address.

Project Frags is not responsible for delays, losses, or delivery issues caused by:

• Incorrect or incomplete addresses;

• Customer refusal of delivery;

• Carrier delays;

• Weather;

• Natural disasters;

• Customs or governmental delays;

• Events outside of our reasonable control.

Once an order has been transferred to the shipping carrier, delivery times are estimates and are not guaranteed unless expressly stated otherwise.

If tracking information indicates that an order was delivered, Project Frags may consider the order successfully delivered.

7. INTERNATIONAL ORDERS

Customers placing international orders are responsible for understanding and paying any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

Project Frags is not responsible for packages delayed, held, returned, or confiscated by customs authorities.

Customers are responsible for ensuring that fragrance products may legally be imported into their destination country.

8. RETURNS AND EXCHANGES

Because fragrance products are personal-use products and may be opened or used, returns may be subject to specific conditions.

Unless otherwise stated on our Return Policy, products must be returned in their original condition and packaging to be eligible for a return.

Opened, used, damaged, or altered products may not be eligible for a return.

Any approved return must be authorized by Project Frags before the product is shipped back.

Customers are responsible for return shipping costs unless the return is the result of an error on our part or otherwise required by applicable law.

For complete information regarding returns and exchanges, please refer to our Return & Refund Policy published on the Website.

9. DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, leaking, defective, or contains an incorrect item, please contact Project Frags as soon as reasonably possible after delivery.

We may request photographs, videos, packaging information, or other documentation to investigate the issue.

Failure to provide requested documentation may affect our ability to process a claim.

10. FRAGRANCE SAFETY

Fragrances are intended for external use only.

Do not ingest fragrance products.

Avoid contact with eyes and sensitive areas. Keep fragrances away from children and pets. Do not use fragrance products on broken or irritated skin.

Some individuals may experience allergic reactions or sensitivity to fragrance ingredients. Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their individual circumstances.

Project Frags is not responsible for allergic reactions, skin irritation, or other adverse reactions resulting from the use of our products, except where prohibited by applicable law.

If irritation occurs, discontinue use and seek appropriate medical advice.

11. DECANTED FRAGRANCES

Project Frags may offer fragrance products that have been transferred from their original manufacturer packaging into smaller containers.

Decanted products:

• May not include the original manufacturer's packaging;

• May be packaged in Project Frags-branded containers;

• May have different bottle sizes than the original product;

• Are not intended to be represented as the original manufacturer's retail packaging.

The fragrance contained within a product advertised as an authentic fragrance is intended to be the authentic fragrance identified in the product listing.

12. BRAND AND TRADEMARK DISCLAIMER

Project Frags is an independent business.

References to third-party fragrance brands, manufacturers, trademarks, logos, product names, or other intellectual property are made for identification and descriptive purposes.

Nothing on this Website should be interpreted as creating an affiliation, partnership, sponsorship, endorsement, authorization, or other relationship between Project Frags and any third-party brand unless expressly stated.

All third-party trademarks and intellectual property remain the property of their respective owners.

13. INTELLECTUAL PROPERTY

All original content on the Website, including but not limited to Project Frags logos, graphics, photographs, product descriptions, website design, text, videos, and other original materials, is owned by or licensed to Project Frags unless otherwise indicated.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit Project Frags content without our prior written permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

14. PROHIBITED USE

You agree not to use the Website:

• For any unlawful purpose;

• To commit fraud or facilitate fraudulent activity;

• To interfere with the Website's operation;

• To attempt to gain unauthorized access to our systems;

• To use automated systems to scrape or collect Website information without permission;

• To impersonate another person or business;

• To submit false or misleading information;

• To engage in activity that could damage Project Frags or its customers.

We reserve the right to terminate or restrict access to the Website for violations of these Terms.

15. USER CONTENT

If you submit reviews, photographs, comments, testimonials, videos, or other content to Project Frags, you represent that you have the right to provide that content.

By submitting content, you grant Project Frags a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content in connection with our business and marketing.

You remain responsible for the content you submit.

We reserve the right to remove content that we believe is unlawful, offensive, misleading, or otherwise inappropriate.

16. THIRD-PARTY SERVICES

Our Website may contain links to or integrations with third-party websites, payment processors, shipping companies, applications, or other services.

Project Frags does not control and is not responsible for third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies.

17. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Website and products are provided on an "AS IS" and "AS AVAILABLE" basis.

Project Frags does not guarantee that the Website will always operate without interruption, errors, delays, or security issues.

We do not guarantee that the Website or its content will meet every user's individual expectations or requirements.

Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Project Frags and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase or use of our products.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded under applicable law.

19. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Project Frags, its owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your violation of these Terms;

• Your misuse of the Website;

• Your violation of applicable laws;

• Your violation of the rights of another person or business;

• Your content or information submitted to the Website.

20. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable in the State of Washington, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law and any legally required consumer protections.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

23. ENTIRE AGREEMENT

These Terms, together with any policies referenced or incorporated into them, constitute the agreement between you and Project Frags regarding your use of the Website and purchase of products.

24. CONTACT US

If you have questions regarding these Terms or your order, please contact us through the contact information provided on projectfrags.com.

Project Frags
Website: projectfrags.com
Email: Official.ProjectFrags@gmail.com

By using projectfrags.com or purchasing products from Project Frags, you acknowledge that you have read, understood, and agreed to these Terms of Service.